App Support
When contacting support, include your device model, iOS version, app version if available, what happened, screenshots if helpful, and whether the issue involves purchases, restore purchases, location, or SOS.
Contact & support
Contact Don't Go Missing
For app support, data deletion requests, feedback, partnership inquiries, press, or general questions.
Public support/contact email: support@dontgomissing.com
Fallback email: Agcomsol@gmail.com
If this address has not been activated yet, email Agcomsol@gmail.com.
Data Deletion Requests
Most trip, contact, and check-in data is designed to stay on your device. You can clear local app data in Settings where available. For support emails or app-related requests, email support@dontgomissing.com with the subject "Data Deletion Request."
Restore Purchases
Open the app, go to Settings or Paywall, then tap Restore Purchases.
Cancel Apple Subscription
Subscriptions are managed by Apple. You can cancel through iPhone Settings > Apple ID > Subscriptions.
Safety Reminder
Don't Go Missing is not an emergency service. If someone is in immediate danger, contact local emergency services.
Response Time
Typical response time: 2-3 business days.
Terms
Use of the app is subject to the Apple Standard EULA.